H&M design studio
Project Match is a project that has been focussing on customer inclusion and inclusive design. This project has been a collaboration between H&M design studio and IDEO. My role was co-leading the project and the team over the course of 18 months where we discovered a breath of insights and design solutions to create a more inclusive fashion industry.
Client: H&M group strategy / I&D organisation
Brief: How might we create a more
My role: Inclusive service design lead/project lead
Tools: Team/project leading | Process design | Design thinking methodologies | Stakeholder management | Service design | Research | Strategy | Visualisation & storytelling
Outcome: Concepts for change toward a more inclusive future
Date: March 2021
Duration: 18 months